Stellolabs support

We’re here to help.

Tell us what went wrong or what you’re trying to do. Include your device model and app version when reporting a technical issue.

Contact the NextCharge team

We respond from our support mailbox at faisal@stellolabs.com.

Email support

Account access

Use Google or Apple sign-in from Driver Profile. Apple may show a private relay email when Hide My Email is selected.

Get account help →

Delete your account

Open Driver Profile → Delete Account. You may need to sign in again to confirm ownership before deletion.

Request deletion help →

Location and routes

NextCharge uses location while you use the app to find nearby chargers and plan routes. Location can be changed in iOS Settings.

Report a route issue →

Community content

Report a post from its menu, block abusive users, and contact us if a report needs follow-up.

Follow up on a report →

For privacy requests, access, correction, or deletion questions, email faisal@stellolabs.com. Read the Privacy Policy before sending personal information. Never send your password.