Account access
Use Google or Apple sign-in from Driver Profile. Apple may show a private relay email when Hide My Email is selected.
Get account help →
NextCharge← Back to homeTell us what went wrong or what you’re trying to do. Include your device model and app version when reporting a technical issue.
We respond from our support mailbox at faisal@stellolabs.com.
Use Google or Apple sign-in from Driver Profile. Apple may show a private relay email when Hide My Email is selected.
Get account help →Open Driver Profile → Delete Account. You may need to sign in again to confirm ownership before deletion.
Request deletion help →NextCharge uses location while you use the app to find nearby chargers and plan routes. Location can be changed in iOS Settings.
Report a route issue →Report a post from its menu, block abusive users, and contact us if a report needs follow-up.
Follow up on a report →For privacy requests, access, correction, or deletion questions, email faisal@stellolabs.com. Read the Privacy Policy before sending personal information. Never send your password.